Retailers must sell only in the zip code requested (except online). If you open another store or move, the new zip code must be approved. We approve zip codes by the area the clothing is sold in, not where it is shipped to.

Texas True Threads provides zip code protection as a service to our customers. This prevents our customers from competing for the same retail customers. Customers must agree to consistently maintain a purchase minimum of two different tee designs per month to be protected and maintain exclusive rights to our tees in your zip code. We must be adequately represented to protect you. If you do not maintain these minimums, your zip code will be made available to the next buyer in your area.

We often find our designs copied or recreated by other graphic tee manufacturers, including those that sell imitation tee transfers. Our customers will agree to only buy and sell authentic Texas True Threads tees and will not sell imitation designs

Your orders are produced as you order, for you only. We generally do not keep stock—designs are made as you order. Therefore, we generally do not accept returns. However, when an error is made on our part, we want our customers 100 percent satisfied. Customers are required to contact us via our returns portal with any issues regarding an order within 15 days of your order being shipped. We will not accept any returns unless they are processed through the returns portal. We will not be responsible for any issues after this time. We encourage you to check your orders upon receipt!

To maintain zip code protection policies, please utilize the Texas True Threads Inventory Exchange Facebook Group for destashing excess inventory. Buy-in groups and exchange pages outside of Texas True Threads are strictly prohibited.

Order processing typically takes 10 business days once payment is received. That can fluctuate due to the seasonal demand, current volume and extenuating circumstances. To track your order after it's shipped, simply log in to your account and locate the order. If you need more information about when your order will ship, please contact your rep.