Customers are required to use keystone pricing. This requirement states that you must charge your retail customers double the wholesale cost when selling Texas True Threads clothing.
Pricing
Geographic Limitations
Retailers must sell only in the zip code requested (except online). If you open another store or move, the new zip code must be approved. We approve zip codes by the area the clothing is sold in, not where it is shipped to.
Zip Code Protection
Texas True Threads provides zip code protection as a service to our customers. This prevents our customers from competing for the same retail customers. Customers must agree to consistently maintain a purchase minimum of two different tee designs per month to be protected and maintain exclusive rights to our tees in your zip code. We must be adequately represented to protect you. If you do not maintain these minimums, your zip code will be made available to the next buyer in your area.
Intellectual Property
We often find our designs copied or recreated by other graphic tee manufacturers, including those that sell imitation tee transfers. Our customers will agree to only buy and sell authentic Texas True Threads tees and will not sell imitation designs
Returns
Your orders are produced as you order, for you only. We generally do not keep stock—designs are made as you order. Therefore, we generally do not accept returns. However, when an error is made on our part, we want our customers 100 percent satisfied. Customers are required to contact your rep with any issues regarding an order within 15 days of your order being shipped. We will not accept any returns unless they are processed through the returns portal. We will not be responsible for any issues after this time. We encourage you to check your orders upon receipt!
Amazon & Ebay Policy
Selling Texas True Threads on platforms such as Amazon and Ebay is strictly prohibited. Doing so infringes on zip code protection policies.
Inventory Destash, Exchange & Buy-In Groups
To maintain zip code protection policies, please utilize the Texas True Threads Inventory Exchange Facebook Group for destashing excess inventory. Buy-in groups and exchange pages outside of Texas True Threads are strictly prohibited.
Shipping
Order processing typically takes 10 business days once payment is received. That can fluctuate due to the seasonal demand, current volume and extenuating circumstances. To track your order after it's shipped, simply log in to your account and locate the order. If you need more information about when your order will ship, please contact your rep.
Pricing
All retailers must use keystone pricing, that means pricing must be a minimum of double wholesale cost.
Geographic Limitations
Retailers must sell only in the zip code requested (except online). If you open another store or move, the new zip code must be approved. We approve zip codes by the area the clothing is sold in, not where it is shipped to.
Intellectual Property
We often find our designs being carried by other wholesalers and then purchased by our retailers. Our retailers are not allowed to carry imitation Texas True Thread products.
Returns
While we generally do not accept returns, except when an error is made on our part — we want all of our retailers to be 100 percent satisfied. If you feel like you want to return a product, please reach out to us.
Amazon & Ebay Policy
Selling Texas True Threads on platforms such as Amazon & Ebay is strictly prohibited. Doing so infringes on zip code protection policies. To assist customers moving overstock merchandise, we have created the Texas True Threads Exchange page on Facebook for approved Texas True Threads buyers.
Texas True
SMALL-TOWN SERVICE WITH A SIDE OF COUNTRY CHARM.
Texas True
SMALL-TOWN SERVICE WITH A SIDE OF COUNTRY CHARM.
Wholesale Policies
Read the fine print: our returns, shipping and pricing policies.
Wholesale Policies
Read the fine print: our returns, shipping and pricing policies.